1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0874340447
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will then authenticate your login. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal before initiating the process. Clicking "send OTP" may take some time, and if you don't receive it, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If you've changed your number, submit your correct KYC details to our customer support via email to facilitate the account transfer process. This will help update your account to the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This update should fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. This means users can cash out their actual winnings, but not rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card and linking your UPI account and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a process that typically takes 30 minutes to 3 hours to complete. However, delays in payment processing may occur, resulting in an additional wait time of up to 24 hours. This can add to the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
1ace takes your gaming experience to the next level by offering exclusive bonuses, loyalty rewards, and frequent promotions. These added layers of excitement enhance your journey and make your gaming experience more thrilling. Join our community today and discover why millions of players worldwide choose 1ace for their gaming adventures.
Our user-friendly platform ensures a seamless navigation experience, compatible with both mobile and desktop devices, allowing you to enjoy your favorite games at any time and from anywhere. At 1ace, we prioritize security and fairness, implementing cutting-edge encryption technologies and audited Random Number Generators (RNGs) to guarantee a secure and fair gaming experience. Our advanced security measures include regular audits of our RNGs to ensure that the outcome of games is truly random and unbiased, giving players complete confidence in the fairness of our platform. Additionally, our encryption technologies safeguard player data and financial transactions, providing an added layer of protection against unauthorized access or fraudulent activities. With our commitment to security and fairness, you can enjoy a safe and enjoyable gaming experience with 1ace.