1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8770161873
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're unable to receive the OTP after clicking "send," wait for the allotted time to pass. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for money earned from gaming, and not for any collected bonus. This means you can redeem your gaming winnings but not the bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhar card, UPI information, and bank details. A fully completed profile will allow you to move forward with the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within a short timeframe, usually between 30 minutes and 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This variability may impact the overall processing time for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the earnings from games played with the bonus amount. However, the bonus amount itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check your transaction status, go to the settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Enhance your online gaming journey with exclusive promotions, loyalty rewards, and 24/7 customer support. Whether you're a seasoned pro or just starting out, 1ace has something for everyone. With a range of exciting offers and incentives, you can look forward to a superior online casino experience. Join us today and take your gaming to new heights!
At 1ace, the safety and convenience of our users are our top priorities. We offer support for a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions. Additionally, our customer support team is available 24/7, reachable through live chat, email, and phone, to assist with any questions or issues you may encounter. Our commitment to security is unwavering, with robust measures in place to protect your personal and financial information. We understand the importance of trust and transparency, which is why we maintain clear and concise communication with our users, keeping them informed about their accounts and transactions at all times. Our support team is highly trained and knowledgeable, with extensive experience in resolving complex issues. They are dedicated to providing personalized attention and guidance, ensuring that you receive the help you need, when you need it. Whether you have a question about your account, need assistance with a transaction, or require general information, our team is always available to assist. We are dedicated to providing an exceptional user experience, and our customer support team plays a crucial role in achieving this goal. We believe that our commitment to safety, convenience, and support sets us apart from other online platforms and makes us the ideal choice for individuals seeking a secure and reliable online experience.