1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8815250499
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to appear before proceeding. After clicking "send OTP", wait for the specified time before attempting to resolve the issue through the app's support system via live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer. This will help resolve the problem and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earned gaming funds and do not include bonus amounts. Users can only redeem money they have won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be fully filled and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payments may cause users to wait up to 24 hours. This lag is a notable exception to the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Join 1ace today and take advantage of our generous welcome bonuses, exciting promotions, and loyalty rewards. Whether you're a newcomer or an experienced player, our user-friendly interface and top-notch entertainment guarantee an exciting and satisfying gaming journey. Experience the thrill and potential earnings at 1ace now.
At 1ace, we prioritize justice and transparency by leveraging advanced cryptography technologies and forming partnerships with reputable gaming authorities to provide a secure betting environment. Our commitment to a fair and transparent gaming experience is unwavering, and we strive to create a sense of trust and security for our players. By using cutting-edge encryption methods, we ensure that all financial transactions and personal data are protected from unauthorized access. Additionally, our partnerships with respected gaming authorities guarantee that our online casino meets the highest standards of fairness and integrity. Join us at 1ace today and experience the thrill of winning at a secure, exciting, and rewarding online casino. With a vast array of games, generous bonuses, and exceptional customer service, we offer a unique and enjoyable gaming experience that will leave you feeling satisfied and eager to return.