1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8465862729
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number for secure login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after waiting, you can try again by clicking "send OTP." Alternatively, if you still have issues, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will enable you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once re-installed, you should be able to log in and enjoy playing the updated app. This should resolve any compatibility problems and allow for a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming funds and not for bonus amounts collected. This allows users to cash out their winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history for any withdrawal requests. If your withdrawal is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
We guarantee secure and uninterrupted transactions through various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our dedicated customer support team is available 24/7, ready to assist with any questions or issues that may arise. In addition, players can take advantage of our generous bonuses, promotions, and loyalty programs designed to enhance their gaming experience and maximize their winning potential. Join 1ace today and discover why we are the preferred online casino for players around the world.
1ace ensures a secure and fair environment for all players through its high-level security measures and licensing. To facilitate smooth and hassle-free transactions, we offer a range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies. This allows players to make transactions with ease and confidence. Our customer support team is available 24/7, providing around-the-clock assistance to address any questions or concerns players may have. Our team is dedicated to ensuring that every player's gaming experience is enjoyable and worry-free. Whether it's assistance with a deposit, withdrawal, or any other matter, our support team is always available to help. By providing a secure, reliable, and user-friendly platform, 1ace aims to create a positive and enjoyable gaming experience for all players. With our commitment to customer satisfaction and our extensive range of deposit and withdrawal options, we strive to make every player's journey a pleasant and hassle-free one.