1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0879200786
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and more convenient login experience.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate the transfer of your account. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and start playing the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for earnings from gaming activities. Bonus amounts collected cannot be withdrawn, and can only be used for future gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all associated bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, some users may experience delays in payment processing, potentially requiring a wait of up to 24 hours. This delay can occur in exceptional cases, despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable, but winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for further assistance.
We take great pride in providing a secure and welcoming environment, ensuring that all transactions and personal data are protected by cutting-edge cryptography technologies. With a range of convenient deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, managing your funds is a breeze. Our dedicated customer support team is available 24/7, ready to assist you via live chat, email, or phone, ensuring that your gaming experience remains smooth and enjoyable. Whether you're a seasoned pro or just starting out, we've got everything you need to take your gaming to the next level. From classic slots to immersive live dealer games, our vast library of games offers something for everyone. And with new titles and promotions added regularly, you'll always find something fresh and exciting to try. But it's not just about the games - it's about the experience. That's why we offer a range of tools and resources to help you get the most out of your time with us. From detailed game information and tutorials to responsible gaming guidelines and support services, we're committed to providing a safe and enjoyable environment for all our players. So why wait? Join 1ace today and discover a world of endless entertainment and opportunities to win big. With our secure and friendly platform, you can focus on what matters most - having fun and winning big.
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