1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5804665791
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate you. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait for the designated time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please email your updated KYC (Know Your Customer) details to our customer support to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should fix the issue and get you back to playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn. Withdrawals are only allowed for money earned from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are fully updated and saved within the app. This includes linking your Aadhaar card, UPI, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be completed. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are not available for withdrawal by anyone other than the player. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
The 1ace online casino offers a vast library of games, generous bonuses and promotions, loyalty rewards, and a dedicated customer support team available 24/7 to assist you. Whether you're an experienced gamer or a casual player, we guarantee an immersive gaming experience tailored to your preferences. Our team of experts works tirelessly to ensure that every aspect of our platform is optimized for a seamless and enjoyable experience. From the moment you join 1ace, you'll be treated to a wide range of games that cater to all tastes and skill levels. Our collection includes slots, table games, card games, and more, all developed by top software providers to ensure fairness and excitement. With new games added regularly, you'll never get bored or run out of options. To make your gaming experience even more rewarding, we offer a range of bonuses and promotions that will keep your account topped up and your excitement level high. From welcome packages to loyalty rewards, surprise gifts, and exclusive offers, we've got you covered. Our promotions are designed to incentivize your play and provide you with a sense of accomplishment and satisfaction. At 1ace, we understand the importance of providing exceptional customer support. That's why our team is available 24/7 to assist you with any questions, concerns, or issues you may have. Whether you need help with registration, deposits, or game troubleshooting, our support team is just a click away. Join the 1ace community today and discover why we're the go-to choice for online casino enthusiasts. With our commitment to excellence, generous bonuses, and a dedicated customer support team, you'll be treated to an unparalleled gaming experience that will keep you coming back for more.
At 1ace, the safety and protection of our users' personal and financial information are our top priorities. To achieve this, we employ cutting-edge cryptographic technology to safeguard all sensitive data. This robust encryption ensures that our users' transactions are secure and protected from unauthorized access. We also offer a range of convenient and hassle-free deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrencies. This diversity of options allows our users to manage their funds with ease and flexibility, without the need for complicated processes or lengthy wait times. Our commitment to security and protection extends to our infrastructure and systems, which are designed and regularly updated to prevent any potential vulnerabilities. Our team of experts works tirelessly to monitor and maintain the highest levels of security, ensuring that our users can trust us with their sensitive information. In addition to our technical measures, we also prioritize transparency and accountability in all our dealings. Our users can rest assured that their financial transactions are accurately recorded and easily accessible, providing a clear and auditable trail of all activities. Ultimately, at 1ace, we believe that the safety and protection of our users' information is of the utmost importance. By combining the latest cryptographic technology with a range of convenient payment options and a commitment to transparency and accountability, we strive to provide a secure and trustworthy environment for all our users.