1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0623844538
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email login. This allows for a quick and easy login process using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive the OTP, wait for the designated time. If you don't receive it, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please email your updated KYC (Know Your Customer) details to our customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it, allowing you to log in and play without any issues. This should give you access to the latest features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable, and users can only withdraw money earned from gaming activities. This means users can redeem their gaming rewards but not the additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
Using this app, the process of completing services typically takes between 30 minutes and 3 hours due to its fast and stable services. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours to receive their payment. This can impact the overall duration of the process, depending on the specific circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn as cash by anyone else. It can be withdrawn as actual earnings from playing games. Money earned from games played with the bonus amount is withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If this doesn't occur, you can seek assistance from their care centre.
Our platform is designed with user-friendliness in mind, ensuring a seamless and convenient experience for our users. We take the security of our users' personal and financial information extremely seriously, utilizing cutting-edge measures to guarantee their data is always protected. This includes robust encryption, secure servers, and advanced firewalls to prevent unauthorized access. We also offer a range of flexible and convenient deposit and withdrawal methods, making it easy for users to manage their accounts. These methods include credit cards, electronic wallets, cryptocurrencies, and bank transfers, allowing users to choose the payment option that best suits their needs. This variety of options enables users to conduct transactions quickly and efficiently, without any hassle or complications. Our platform's user-centric design and robust security measures work together to create a trustworthy and reliable environment for our users. With our platform, users can rest assured that their personal and financial information is protected, and their transactions are processed safely and securely.
At the heart of our operations are security and convenience. We provide a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring quick and secure transactions. Our customers can choose the method that best suits their needs, knowing that their financial information is protected and their transactions are processed efficiently. Our customer support team is available 24 hours a day, 7 days a week, and is always ready to assist with any questions or issues that may arise. Whether it's a problem with a transaction, a question about a specific service, or a concern about a particular feature, our team is dedicated to providing prompt and effective support. We understand that our customers' time is valuable, and we strive to resolve any issues quickly and efficiently, ensuring a hassle-free experience. We take the security of our customers' financial information very seriously. Our systems are designed to protect against unauthorized access, and we employ advanced encryption and secure protocols to ensure that all transactions are processed safely and securely. Our customers can trust that their personal and financial information is protected, and that their transactions are being monitored and controlled by our experienced team. Our goal is to provide a seamless and convenient experience for our customers, from the moment they start using our services to the moment they complete their transactions. We are committed to exceeding their expectations, and we strive to build long-term relationships with our customers based on trust, security, and convenience.