1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2308684371
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This method replaces the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the "send OTP" button to load. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please submit your proper KYC (Know Your Customer) details to our customer support through email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should give you a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus money not being redeemable. This allows you to cash out your winnings, but not your bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all the required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, adding to the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Welcome to 1ace, your ultimate online casino destination for a unique gaming experience. Our platform offers a wide range of fascinating resources designed to cater to both novice and experienced players. At 1ace, you'll discover a vast selection of games that span from classic slot machines to table games, immersive live dealer experiences, and cutting-edge virtual reality options. From the moment you step into our virtual casino, you'll be treated to an unparalleled level of excitement and entertainment. Our extensive game library is filled with a diverse array of titles, including popular slots, card games, and table games, all designed to provide hours of thrilling gameplay. For those looking for a more immersive experience, our live dealer games offer a unique opportunity to engage with real-life dealers and interact with other players in real-time. With multiple tables and live sessions available, you can choose the game and pace that suits your style. In addition to our extensive game library, we also offer a range of innovative features and tools designed to enhance your gaming experience. From generous bonuses and promotions to detailed game statistics and analysis, we've got everything you need to make the most of your time at 1ace. So why wait? Join us today and discover a world of exciting possibilities at 1ace, your ultimate online casino destination.
We place great emphasis on providing friendly and personalized services to enhance your gaming experience. Our secure and efficient deposit and withdrawal methods offer a wide range of options, including credit cards, electronic wallets, and cryptocurrencies, ensuring that all transactions are fast, secure, and hassle-free. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you're experiencing technical issues or need help with a specific game, our team is committed to providing prompt and effective support, ensuring that you can focus on enjoying your gaming experience without any interruptions. Our goal is to provide a seamless and enjoyable experience for all our players, and we strive to achieve this by offering a range of services designed to meet your unique needs. From depositing and withdrawing funds to resolving any issues that may arise, our team is always available to help.