1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4130858186
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your number, which will then log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete the process, check your internet connection for a strong signal first. If you receive a weak signal or don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, please send your updated KYC details to the customer support via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any further problems. Once reinstalled, you can access the app's features and content.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities. Bonus funds are not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's processes are generally fast and stable, taking 30 minutes to 3 hours to complete. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the services offered through the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the funds earned from a bonus in your gaming account and not withdraw the bonus amount itself. The money earned by playing games with the bonus can be withdrawn. This allows you to use the bonus as a form of extra credit, but the bonus itself remains locked in your account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings area. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We at 1ace prioritize your convenience and security above all. Our platform supports a variety of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring secure and uninterrupted transactions. We employ robust cryptography to safeguard your personal information and funds, guaranteeing that your transactions are protected from unauthorized access. Our customer support team is available 24 hours a day, 7 days a week, providing assistance and resolving any issues you may encounter. With our platform, you can rest assured that your personal information and financial data are always protected, and that you can access your account and funds whenever you need to. We understand the importance of security and take every measure to ensure that your transactions are processed securely and efficiently. Our platform is designed with the latest security technologies and protocols, providing an additional layer of protection for your financial information. In addition to our robust security measures, we also offer a range of features and tools to help you manage your account and transactions with ease. From deposit and withdrawal options to account management and customer support, we strive to provide a seamless and user-friendly experience for all of our customers. Ultimately, our goal is to provide a secure, convenient, and reliable platform for our users. We are committed to continuously improving and expanding our services to meet the evolving needs of our customers, and we are dedicated to providing the highest level of security and support to ensure your complete satisfaction.
Our platform is designed with user-friendly navigation and cutting-edge technology, ensuring a secure and uninterrupted environment for all users. We offer a range of convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, to make transactions quick and hassle-free. To keep the excitement going, 1ace offers exclusive bonuses, loyalty rewards, and regular promotions.