1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8134166661
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to complete the login process. This method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure you have a stable internet connection with a strong signal. If you don't receive the OTP after waiting, you can try again by clicking on send OTP. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To continue using the app, you'll need to uninstall it from your device and then download the latest version. Once updated, you should be able to log in and access the app without any issues. This process should resolve any problems you were experiencing and allow you to play seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can cash out the rewards earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours to complete. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This delayed payment processing can extend the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself is not withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their dedicated care centre.
To enhance your gaming experience, 1ace offers a range of secure and flexible deposit and withdrawal methods, ensuring that your transactions are smooth and worry-free. You can choose from popular options such as credit/debit cards, electronic wallets like PayPal and Skrill, bank transfers, and even cryptocurrencies for maximum privacy and speed. This diverse selection of payment methods allows you to tailor your transaction experience to your individual needs and preferences, providing a seamless and hassle-free experience.
Our extensive range of games and secure transactions is just the beginning. We also provide dedicated customer support, available 24 hours a day, 7 days a week, to address any questions or concerns you may have. Our team of experienced professionals is always ready to assist you, ensuring a seamless and enjoyable gaming experience. Join 1ace today and take advantage of our generous welcome bonuses, regular promotions, and loyalty rewards. Our platform offers an unparalleled gaming adventure, where excitement, security, and entertainment come together in perfect harmony. Whether you're a seasoned player or just starting out, our commitment to your satisfaction is unwavering. As a valued member of our community, you'll have access to a vast array of games, including slots, table games, and more. Our website is designed to be user-friendly, making it easy to navigate and find the games that suit your style. Our team of experts is always working to bring you the latest titles and updates, ensuring that your experience is always fresh and exciting. At 1ace, we understand the importance of security and fairness. That's why we use the latest encryption technology to protect your personal and financial information. Our games are also regularly audited to ensure their integrity and randomness, giving you complete peace of mind. So why wait? Join us today and embark on an unforgettable gaming adventure. With our commitment to customer support, security, and entertainment, you'll be sure to have an exceptional experience.