1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8849947726
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (One-Time Password) sent to your number. This will securely log you in without requiring a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, wait for the designated time to pass before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and access it without problems. This should allow you to play the app with the new features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus collected funds. This means you can withdraw the money you've earned while playing, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, which includes saving your Aadhar card, UPI information, and bank details. This will ensure a seamless and secure process. Failure to do so may hinder your progress or access to certain features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours. This delay is an exception, rather than the norm, with most transactions completing quickly.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It can be withdrawn once earned from playing games with the bonus amount. The bonus funds are separate from winnings, which can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to confirm your withdrawal status. If your withdrawal is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.
Our platform boasts top-notch security, leveraging advanced cryptography technology to safeguard your personal and financial information. With a range of reliable deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, we ensure that transactions are swift and hassle-free. Our secure system employs robust encryption protocols to protect sensitive data, preventing unauthorized access and ensuring the integrity of your financial transactions. Additionally, our robust infrastructure is designed to handle high volumes of traffic, ensuring that your transactions are processed efficiently without delays or disruptions. By combining cutting-edge technology with robust security measures, we provide a seamless and secure experience for our users.
We provide a wide range of secure and convenient deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrency options, ensuring seamless transactions at all times. Our dedicated platform is committed to responsible gaming, with robust security measures in place to protect your transactions and personal information. Additionally, our customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Our commitment to responsible gaming extends beyond just providing a secure platform. We also offer various tools and resources to help you manage your gaming habits and stay in control. Our experienced and knowledgeable support team is always available to help you set limits, close accounts, or provide advice on responsible gaming practices. By joining 1ace, you'll gain access to an exciting journey where fun, security, and exceptional service come together. Our platform is designed to provide an unparalleled gaming experience, with a wide range of games, regular promotions, and rewards to keep you entertained and engaged. With our dedication to responsible gaming and commitment to your satisfaction, you can trust that you're in good hands at 1ace.