1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 1373956569
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code to access your account securely, eliminating the need for a password or email login. This hassle-free method allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still have issues receiving the OTP, wait for the specified time and then try contacting the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app from the store, and then you can log in and play. This should fix any problems and allow you to access the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus funds remaining non-withdrawable. This means users can only redeem earnings from actual game play, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, including saving your Aadhar card, UPI, and all relevant bank information. This is a mandatory step to ensure a smooth process. Your prompt completion of these details is necessary for further actions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause wait times up to 24 hours. This can add some uncertainty to the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone. Any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, your funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
At 1ace, we are committed to providing a safe and uninterrupted environment for all transactions. We offer a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and bank transfers, ensuring convenience and peace of mind for our players. We understand the importance of flexibility and ease of use, which is why we have implemented a variety of payment options to cater to different needs and preferences. In addition, our platform is equipped with state-of-the-art security measures to protect the integrity of our transactions. We employ advanced encryption technologies and robust firewalls to prevent unauthorized access and ensure the confidentiality of our players' personal and financial information. We also prioritize customer support, offering 24/7 assistance to address any questions or concerns our players may have. Our dedicated team is available to respond promptly and provide personalized solutions to ensure that our players have a seamless and enjoyable experience. Whether you need assistance with a transaction, have a question about our services, or require technical support, we are here to help. Our commitment to safety, security, and customer satisfaction is unwavering, and we strive to maintain the highest standards of quality and reliability in all aspects of our operations. At 1ace, we are dedicated to providing a trustworthy and enjoyable experience for all our players.
Join 1ace today and take advantage of our generous welcome bonuses, dedicated 24/7 customer support, and exclusive promotions tailored just for you. Dive into a world of limitless possibilities and let the winning begin! With our comprehensive welcome package, you'll receive a boost to get you started on the right foot. Our expert team is always available to assist you, whether you have a question or need help with a specific issue, providing seamless support around the clock, every day of the week. But that's not all - we also offer a range of exclusive promotions designed to give you a competitive edge. From special offers on your favorite games to limited-time deals and bonuses, we're committed to providing you with an unparalleled gaming experience. At 1ace, we believe that the possibilities are endless, and we invite you to join us on this exciting journey. With our state-of-the-art technology, user-friendly interface, and commitment to excellence, we're confident that you'll find everything you need to succeed. So what are you waiting for? Join us today and start your winning streak!