1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1566660784
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This will securely authenticate you, eliminating the need for a password or email login. You can now easily access the app using this simple and convenient method.
Q2: What should I do if I am not getting OTP?
First, check your internet connection and wait for a strong signal. If you still encounter issues, click on "send OTP" and wait for the code to arrive. If the OTP doesn't arrive, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, submit your updated KYC details to the customer support team via email to switch to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing again. This should allow you to access the app with the latest features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus rewards. You cannot withdraw bonus funds separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, some users may experience payment delays, potentially resulting in a wait time of up to 24 hours. This delay can occur when processing payments through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform itself and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.
We take pride in providing top-notch services, including a range of secure and convenient deposit and withdrawal methods, such as credit cards, e-wallets, and cryptocurrencies. This ensures seamless transactions without any complications. Our cutting-edge security measures guarantee that your personal and financial information is always protected.
At 1ace, we not only offer a wide range of exciting games, but also attractive bonuses and promotions designed to enhance your gaming journey. Whether you're a seasoned veteran or a newcomer, we have something for everyone. Our loyalty program is designed to reward our players for their loyalty and dedication, with exclusive offers and benefits that will make your gaming experience even more enjoyable. From daily bonuses to special promotions, we strive to provide our players with a constant stream of excitement and opportunities to win big. Our team of experts is dedicated to creating a gaming environment that is both fun and rewarding, with a focus on providing the best possible experience for all our players. At 1ace, we understand the importance of building a strong relationship with our players, and we are committed to providing the highest level of customer support and service. Our team is always available to answer any questions or concerns you may have, and we are dedicated to resolving any issues quickly and efficiently. So why wait? Join us today and discover why we are the best online casino for players from around the world. With our exciting games, attractive bonuses, and exceptional customer service, we are confident that you will have a gaming experience that is second to none.