1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2629232342
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. After entering the code, you will be successfully logged in, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, check for a strong signal and wait for it to stabilize. If you still don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings accumulated through gaming, not from bonus funds. This means you can withdraw money you've earned, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded to this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step for the verification process. Completing these details will enable a smooth experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait time of up to 24 hours. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's taking longer than 24 hours, the funds will be added to your wallet account eventually. If you still encounter problems, you can reach out to their care centre for assistance.
We are committed to providing a secure and transparent online gaming experience, ensuring that your transactions are fast and reliable. To achieve this, we offer a range of trusted deposit and withdrawal methods, allowing you to choose from popular options such as credit/debit cards, electronic wallets, and bank transfers. This variety of payment methods ensures that you can seamlessly and securely fund your account and access your winnings. Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. Whether you need help with a transaction, have a question about our games, or require assistance with any other matter, our team is always ready to provide you with prompt and professional support. This ensures that you can focus on enjoying your online gaming experience without any hassle or stress. Our commitment to security and transparency is unwavering, and we implement the latest security protocols to protect your personal and financial information. Our systems are regularly audited and tested to ensure that they meet the highest standards of security and integrity. You can rest assured that your online gaming experience with us is safe, secure, and enjoyable.
We understand the significance of convenience and security, which is why we provide a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This allows our players to make transactions quickly and easily, without worrying about limitations or complications. To ensure a fair and transparent gaming experience, all of our games are powered by cutting-edge software from leading industry providers. This technology ensures that our games are fair, random, and unbiased, giving players a genuine chance of winning. We also prioritize customer support, offering a dedicated team available 24 hours a day, 7 days a week. Our team is trained to address any questions or concerns players may have, providing assistance in a timely and professional manner. Whether you need help with a deposit, withdrawal, or have a question about a game, our support team is always here to help.