1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9276238341
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login access.
Q2: What should I do if I am not getting OTP?
To verify, you'll need to check your internet connection for a strong signal. If you still don't receive an OTP after some time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active mobile number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app to ensure a smooth and updated experience. You should then be able to log in and start playing successfully.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows for a minimum withdrawal of Rs. 100, a higher threshold compared to other apps. Withdrawal is only possible for earnings from gaming, with bonus funds being non-withdrawable. This means users can only withdraw money earned from gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, typically taking between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used in gaming and cannot be withdrawn by anyone else. You can withdraw the real money you've earned by playing games with the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our extensive game library is powered by leading software providers, ensuring high-quality entertainment and fair gameplay. Join our live casino rooms for an immersive and real-time gaming experience, hosted by professional dealers. At 1ace, we prioritize your convenience, offering a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, all processed quickly to maximize your gaming time. This allows you to focus on what matters most - having fun and enjoying the thrill of the game.
We provide a range of secure and convenient deposit and withdrawal methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies. This ensures that all transactions are smooth and hassle-free. Our user-friendly platform is accessible from both desktop and mobile devices, allowing you to enjoy your favorite games at any time and from any location. Whether you're at home, on-the-go, or anywhere in between, you can rest assured that our platform is designed to provide a seamless and enjoyable gaming experience. With our advanced technology and secure payment processing, you can focus on what matters most - having fun and winning big!