1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8480115288
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to appear before proceeding. After clicking "send OTP", wait for the specified time before attempting to resolve the issue through the app's support system via live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer. This will help resolve the problem and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earned gaming funds and do not include bonus amounts. Users can only redeem money they have won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be fully filled and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payments may cause users to wait up to 24 hours. This lag is a notable exception to the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. The bonus earnings are separate from the initial bonus, allowing for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we take pride in providing an exceptional service. Our dedicated 24/7 customer support team is always ready to assist you, ensuring a seamless and enjoyable gaming experience. We understand the importance of a hassle-free transaction and have implemented flexible and secure payment methods, including credit/debit cards, e-wallets, and bank transfers. This allows you to make quick and uncomplicated deposits and withdrawals. But that's not all. We regularly launch generous promotions, bonuses, and loyalty programs to enhance your gaming experience. From new player offers to regular rewards, we strive to provide a stimulating and engaging environment that keeps you coming back for more. By joining 1ace, you'll embark on an unforgettable adventure where excitement and opportunity await at every turn. Our platform is designed to provide an immersive and thrilling experience, with games, features, and prizes that will keep you entertained and motivated. Whether you're a seasoned player or just starting out, we have something for everyone. So why wait? Join 1ace today and discover a world of gaming possibilities. With our commitment to excellence, flexibility, and fun, we're confident that you'll find your perfect match.
At 1ace, the satisfaction of our players is our top priority. We understand the importance of providing a seamless and enjoyable gaming experience, which is why we offer dedicated customer support 24 hours a day, 7 days a week. Our experienced support team is always available to promptly address any questions or issues that may arise, ensuring that our players can focus on what matters most - having fun. To further enhance our players' experience, we have implemented a secure and convenient payment system. Our platform supports a wide range of safe deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are fast, easy, and hassle-free, allowing our players to quickly and easily manage their accounts. We are committed to providing a safe and secure gaming environment, where our players can enjoy their favorite games without worrying about their personal and financial information. Our platform is designed with the latest security measures in place, including advanced encryption and regular security audits, to protect our players' data and ensure the integrity of our games. At 1ace, we are dedicated to providing an exceptional gaming experience that meets the highest standards of quality and customer satisfaction. We are constantly striving to improve and expand our services, ensuring that our players have the best possible experience every time they visit our platform.