1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0351150406
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (one-time password) sent to your number, and you'll be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to initiate the account transfer. This will help resolve the issue and get your account active again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should resolve any compatibility or functionality issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming activities, not for bonus amounts collected. This policy ensures users can access their earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details. Filling out these details is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen from time to time, affecting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and any winnings earned from these funds are withdrawable. Conversely, the bonus amount itself cannot be withdrawn. Any winnings from the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is being processed. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
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