1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5099678090
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This password-free login process allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the signal to stabilize and then click "send OTP." If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number you previously registered with. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will enable you to access your account without any issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should resolve any compatibility issues and allow you to access the app's latest features.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is higher than some other apps. However, withdrawals are limited to earnings from gaming activity, not bonus rewards. This means you can only withdraw money earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we take immense pride in providing unparalleled customer support 24 hours a day, 7 days a week. Our commitment to excellence extends beyond mere availability, as we also prioritize the implementation of robust security measures and responsible gaming policies to ensure a safe and enjoyable experience for all our patrons. Our dedication to customer satisfaction is unwavering, and we strive to create a welcoming environment that fosters trust and loyalty. With our extensive support network in place, you can rest assured that any queries or concerns you may have will be addressed promptly and efficiently. But that's not all - at 1ace, we're passionate about providing an unforgettable experience that's packed with endless possibilities and thrilling victories. Whether you're a seasoned pro or just starting out, our platform is designed to cater to players of all levels, offering a range of exciting games and features that are sure to keep you on the edge of your seat. So why wait? Join us today at 1ace and embark on an unforgettable journey that's full of excitement, adventure, and the promise of great rewards. With our robust security measures and responsible gaming policies in place, you can bet on a safe and enjoyable experience that's tailored to your unique needs and preferences.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have, ensuring that your experience at 1ace is as seamless and enjoyable as possible. Whether you're just starting out or a seasoned pro, our team is here to help you navigate any challenges that may arise, providing expert guidance and support every step of the way. Join 1ace today and discover a world of endless possibilities and thrilling rewards. With each spin, roll, and negotiation, you'll have the chance to win big and make your experience even more exciting. Our state-of-the-art platform and user-friendly interface make it easy to get started, and our customer support team is always just a click away if you need any help or have any questions. At 1ace, we're committed to providing an exceptional gaming experience that's both fun and rewarding. Our team is dedicated to ensuring that your experience is always top-notch, and we're constantly working to improve and expand our offerings to keep things fresh and exciting. So why wait? Join the 1ace community today and start exploring the endless possibilities and thrills that await you.