1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4420798527
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly without needing a password or email. This convenient method makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection with a strong signal. Click "send OTP" and wait for the designated time to pass. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with your active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any issues with your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and start playing. Once updated, you can access the app without any further issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. Users can collect and redeem their earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This variation in processing time is a potential consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money won from playing games using the bonus amount. This money is separate from the bonus itself and can be withdrawn once earned.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If the withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their customer care centre.
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