1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0236561623
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this, check your internet connection for a strong signal and wait for a proper send OTP. If you don't receive the OTP, try seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to log in and enjoy the newly updated app without any problems. Once updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means users can access their gaming earnings once they reach the minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app offers fast and stable services, resulting in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception, but it can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You are eligible to withdraw any winnings earned from playing games with the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
At 1ace, we not only offer exciting games, but also attractive bonuses and promotions to enhance your gaming experience. Additionally, our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have. Our team is committed to providing you with a seamless and enjoyable experience, ensuring that you have a blast while playing with us. As a valued member of our community, you'll have access to a wide range of promotions and bonuses, designed to reward your loyalty and keep your gaming experience fresh and exciting. Whether you're a seasoned player or just starting out, our promotions are designed to help you get the most out of your time with us. But that's not all - our customer support team is always available to help with any issues or questions you may have. Our team is knowledgeable and friendly, and we're committed to providing you with the best possible support. Whether you need help with a specific game or just have a question about our site, we're always here to help. So why wait? Join us today and embark on an exciting adventure filled with endless entertainment and the chance to win big! With our attractive bonuses and promotions, dedicated customer support, and exciting games, you'll be sure to have a blast with us.
Welcome to 1ace, the ultimate destination for thrilling online casino entertainment. Our cutting-edge platform offers a premium gaming experience, showcasing a wide range of games to cater to every taste and skill level. From classic slot machines to immersive video slots, and traditional table games like blackjack, roulette, and poker, you'll find something that matches your style and expertise. At 1ace, we take pride in providing top-notch services to ensure a seamless and enjoyable experience. To guarantee the highest level of security, we employ robust measures to protect your personal and financial information. Our dedicated customer support team is available 24/7, 365 days a year, to address any questions or concerns you may have. Furthermore, our platform is optimized for fast and seamless gameplay, allowing you to focus on what matters most - having fun and winning big. Whether you're a seasoned gambler or a newcomer to the world of online casinos, 1ace is committed to providing an unparalleled entertainment experience that meets your every need.