1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1899071899
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Upon verification, you can log in without needing a password or email. This convenient method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait for the signal to improve before clicking "send OTP". If you still don't receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active account number. If your account number has been updated, submit your correct KYC details to the customer support team via email to transfer your account. This process will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not the bonus amount collected. This means you can access your earned gaming rewards, but not the incentives offered as bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Failure to complete this step may hinder your progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some users may experience delays. On average, the process takes between 30 minutes to 3 hours. However, payment processing can sometimes be delayed, potentially taking up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the gamer. It can be withdrawn after earning money from playing games with the bonus amount. This means the bonus funds are non-withdrawable initially, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
Welcome to 1ace, the ultimate online gaming destination for enthusiasts! Our premier online casino offers an unparalleled gaming experience, combining cutting-edge technology with a diverse range of exciting games. At 1ace, players can dive into a vast selection of options, including classic slots, intricate video poker, immersive live dealer games, and a variety of table games, such as blackjack, roulette, and baccarat. Our online casino features a unique blend of traditional and modern games, ensuring that there's something for every taste and preference. Whether you're a seasoned pro or a beginner, our platform is designed to provide a seamless and enjoyable gaming experience. With a focus on innovation and user satisfaction, we strive to provide the best online gaming experience possible, ensuring that every player has a thrilling and memorable time.
We offer a range of convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and direct bank transfers, ensuring secure and hassle-free transactions. Our commitment to ease and convenience extends to our payment processing, which is designed to minimize delays and maximize efficiency. New members are welcomed with attractive welcome bonuses, providing a boost to their gaming experience. Meanwhile, our loyal players can enjoy exclusive benefits through our VIP program, which offers personalized rewards, cashback offers, and special promotions. This loyalty program is designed to recognize and reward our most valued players, providing a unique and enhanced gaming experience that sets us apart from the competition.