1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 4684849960
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure you have a strong internet connection. If you don't receive the OTP after clicking "send," try waiting for the allotted time and then reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If it has changed, submit your updated KYC details via email to the customer support system to assist with transferring your account. This will help facilitate the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and log in to access the updated features. This should allow you to play smoothly again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawal is limited to earned gaming money, excluding bonus amounts. Users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and upload your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours to complete. However, in some cases, payment processing may experience a delay, potentially extending wait times to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from playing with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Welcome to 1ace, your ultimate destination for premium online entertainment and gaming. At 1ace, we take pride in providing a cutting-edge platform that offers a vast range of resources and top-notch services tailored to demanding players. Our extensive library of games boasts an impressive collection of slots, table games, live dealer experiences, and special games, ensuring there's something for everyone. Whether you're a classic blackjack enthusiast, a video slot aficionado, or a fan of real-time roulette action, 1ace has everything you need. Our games are designed to provide an immersive and engaging experience, with features such as advanced graphics, realistic sound effects, and smooth gameplay.
At 1ace, we are committed to providing exceptional customer service, with a dedicated support team available 24/7, 365 days a year to assist with any questions or issues you may encounter. Our team is trained to handle a wide range of queries and concerns, from simple troubleshooting to more complex problems, ensuring that you receive prompt and effective support. In addition to our exceptional customer service, our robust security protocols are in place to safeguard your personal and financial information at all times. Our systems are designed to detect and prevent unauthorized access, ensuring that your data remains secure and confidential. We understand the importance of trust and security in today's digital age, and we take pride in maintaining the highest standards of data protection and security. Our protocols include regular software updates, secure data encryption, and strict access controls to prevent unauthorized access to your information. At 1ace, we are dedicated to providing a safe and secure environment for our customers to interact with us, whether it's through our website, mobile app, or other channels. We are constantly monitoring and improving our security measures to ensure that our customers can trust us with their personal and financial information. By combining exceptional customer service with robust security protocols, we strive to provide a seamless and secure experience for our customers, giving them peace of mind and confidence in their interactions with us.