1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9445313593
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient login method allows for easy and quick access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait. If the issue persists, use the app's support system for assistance via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your KYC details to customer support via email to assist with account transfer. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing without any problems. This should update the app to the latest version, fixing any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not from bonuses or other rewards. This means you can withdraw the money you've earned by playing games, but not bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you need to submit your KYC details in the app, including saving your Aadhar card, UPI information, and all bank details. This is a required step for completing your profile. Ensure all necessary information is accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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