1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2492153040
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This password-free login method allows for easy access to the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the code to arrive - if it doesn't, you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts. This means users can only withdraw the money they've won while playing games, not any additional rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and saving all your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process within this app typically takes 30 minutes to 3 hours, thanks to its fast and stable services. However, occasional payment delays may cause a waiting period of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn as cash. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
Our platform is designed with user-friendliness in mind, ensuring seamless navigation and a pleasant gaming environment. We take pride in our cutting-edge security measures, which guarantee that your personal information and financial transactions are always safeguarded. Our platform's intuitive design makes it easy for users to find what they're looking for, with a clear and simple interface that eliminates confusion. At the same time, our robust security protocols work behind the scenes to protect your data and transactions from unauthorized access, ensuring a safe and trustworthy experience for all users.
Our user-friendly platform is not only visually appealing, but also ensures maximum security and fairness, featuring advanced cryptography technologies and RNG certification. 1ace supports a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options, ensuring seamless transactions for all our players. Additionally, our 24/7 customer support team is always ready to assist with any questions, making your gaming experience smooth and enjoyable. Join 1ace today to unlock exclusive bonuses, promotions, and a world of exciting opportunities waiting for you at every step!