1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2835573547
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still struggle to receive the OTP, try clicking "send OTP" again and wait for the time limit to pass. If you're still unsuccessful, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support through email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should provide a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can't withdraw bonus rewards, only the revenue you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes uploading your Aadhar card and saving your UPI and bank account information. This will ensure a seamless and secure registration process. Your cooperation in providing all necessary details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement over the initial 30 minutes. However, occasional payment delays may require waiting up to 24 hours. This delay can add to the overall processing time, affecting the user's experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games, but only the amount won from playing with the bonus itself is restricted.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We take great pride in our user-friendly navigation and robust customer support, available 24 hours a day, 7 days a week, to ensure that your gaming sessions are flawless. To make things even more convenient for you, 1ace offers a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies. Our commitment to security means that all transactions are protected by cutting-edge encryption technology, giving you peace of mind while you play. With our reliable and secure payment options, you can focus on what matters most - enjoying your gaming experience.
1ace is a leading online gaming platform that provides an unparalleled gaming experience for enthusiasts. Our platform is designed to deliver a thrilling and secure environment for players to enjoy a vast array of games. We offer an extensive selection of top-quality games, including timeless favorites like blackjack and roulette, as well as innovative slots and live dealer games that push the boundaries of online gaming. Our game portfolio is carefully curated to cater to diverse tastes and preferences, ensuring that there's something for every type of gamer. Whether you're a seasoned pro or just starting out, you'll find a game that suits your style and keeps you entertained for hours on end. With our platform, you can explore new games, master classic titles, or try your luck at one of our many progressive jackpot slots. At 1ace, we understand the importance of seamless navigation and user experience. Our platform is designed to be intuitive and easy to use, allowing you to quickly find the games you want to play and start gaming with minimal fuss. With just a few clicks, you can dive into the action and immerse yourself in the excitement of online gaming. Above all, we prioritize your safety and security, using state-of-the-art encryption and other advanced technologies to ensure your personal and financial information is protected. Our commitment to security and fairness is unwavering, and we're dedicated to providing a gaming experience that's both enjoyable and trustworthy.