1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4957176700
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to gain access. This eliminates the need for a password or email login, making it a simple and convenient way to log in.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you don't receive the OTP, click on "send OTP" again and wait for the allotted time. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support system, which will facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated app for smooth gameplay. After reinstalling, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not for bonus amounts. This means users can only claim the earnings they've accumulated through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you've completed and submitted all required KYC details in the app. This includes saving your Aadhar card, setting up UPI, and adding all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occasionally occur, requiring a wait of up to 24 hours. This delay can disrupt the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, rest assured that the funds will be added to your wallet account within 24 hours. If this doesn't occur, you can contact their care centre for assistance.
At 1ace, we understand the significance of secure and convenient financial transactions. To meet the diverse needs of our customers, we offer a wide range of deposit and withdrawal methods. Whether you prefer traditional credit cards, electronic wallets, bank transfers, or cryptocurrencies, we have got you covered. Our user-friendly interface is designed to make it easy for you to navigate and manage your transactions with ease. Additionally, our dedicated customer support team is always available to assist you with any queries or concerns you may have. This ensures that your gaming experience is not only enjoyable but also hassle-free, from start to finish. With 1ace, you can rest assured that your transactions are safe, secure, and processed quickly. Our commitment to providing a seamless and enjoyable experience is unwavering, and we strive to make every interaction with us a positive one.
The significance of convenience and security is well understood when managing finances. To ensure the peace of mind of our customers, 1ace offers a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. Each of these methods is protected by advanced encryption technology, providing an additional layer of security and safeguarding against unauthorized access. In addition to the variety of deposit and withdrawal options, 1ace also employs robust security measures to safeguard customer information and transactions. This includes the use of secure servers, firewalls, and antivirus software to prevent unauthorized access and ensure the integrity of customer data. Furthermore, 1ace is committed to maintaining the highest levels of transparency and accountability, providing customers with detailed information about their transactions and account activity. This enables customers to stay informed and in control of their finances, with the confidence that their money is safe and secure.