1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6748304624
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in immediately. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the OTP to arrive after clicking the 'send OTP' button, giving it sufficient time to transmit. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the change.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should give you access to the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means users can only cash out the money they've earned from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes your Aadhar card information and UPI, as well as all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, occasional delays in payment processing may require waiting up to 24 hours. This can cause variation in the overall time it takes for the process to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings made from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, visit the settings section and review your transaction history. If your withdrawal request isn't showing, don't worry, the funds should be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Whether you're new to our platform or a seasoned player, our team is here to provide expert guidance and support to ensure a smooth and enjoyable experience. Join 1ace today and unlock a world of excitement, incredible bonuses, and endless opportunities to win big. With our extensive library of games, you'll have access to a wide range of thrilling experiences, from classic slots to immersive table games and fast-paced live dealer action. Our support team is committed to providing fast and friendly assistance, so you can focus on what matters most - having fun and winning big. Whether you need help with a specific game, have a question about our promotions, or simply need some guidance on how to get started, our team is here for you. So why wait? Join 1ace today and start your journey to excitement and success. With our dedicated support team behind you, you'll be able to focus on what you do best - playing your favorite games and winning big.
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