1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8312923907
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will send a verification code (OTP) which you'll need to enter to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try waiting for the allotted time or reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app. Once updated, you can easily access and play the new version without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. This withdrawal limit applies only to the money earned from gaming activities, and not to bonus amounts. Users cannot withdraw bonus money, only the earnings from their gaming performance.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are complete and saved within the app, which should include information from your Aadhar card, UPI, and all relevant bank details. This will facilitate a smooth registration process. Saving these details is a mandatory step to continue with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's streamlined services result in a processing time of 30 minutes to 3 hours. However, some delays may occur with payments, potentially extending wait times to up to 24 hours. This means users may experience variation in the overall completion time of transactions.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money for gaming purposes and it cannot be withdrawn by others. The money earned from playing games using the bonus amount can be withdrawn by you. This means the bonus itself remains non-withdrawable, but winnings are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings area. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their customer care centre.
Our user-friendly interface ensures seamless navigation, while our high-level security measures guarantee the protection of your personal and financial information. With 1ace, depositing and withdrawing funds is a breeze, offering a range of convenient methods including credit/debit cards, electronic wallets, and bank transfers. All transactions are processed at lightning speed, providing you with a hassle-free and efficient experience.
Enjoy unparalleled convenience with our flexible deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. Our methods are designed to provide you with maximum flexibility and accessibility, allowing you to manage your finances with ease. In addition to our convenient deposit and withdrawal options, our dedicated customer support team is available 24/7 to assist you with any questions or concerns you may have. Whether you need help with a specific transaction, have a question about our services, or simply need some guidance, our team is here to support you every step of the way. Our customer support team is comprised of knowledgeable and experienced professionals who are committed to providing you with exceptional service. They are available to assist you via phone, email, or live chat, making it easy to get in touch with them whenever you need assistance. So why settle for limited deposit and withdrawal options when you can enjoy the flexibility and convenience of our services? With our comprehensive range of deposit and withdrawal methods, you can manage your finances with ease and confidence, knowing that our dedicated customer support team is always here to support you.