1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7170025426
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely authenticate your account. This process eliminates the need for a password or email login, providing a convenient and streamlined experience.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP after a reasonable amount of time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your proper KYC (Know Your Customer) details to the customer support system via email to facilitate the transfer of your account. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated features. Once installed, you can play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Only earnings from gaming can be withdrawn, not bonus amounts. This means users must earn the money through gameplay before it can be transferred.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card and linking your UPI and bank details for verification and secure transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions in a relatively short time, usually between 30 minutes and 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours. This delay is an exception to the typical quick processing times experienced within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You are free to withdraw any winnings earned from playing games with the bonus amount. The bonus money itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
At 1ace, the security and impartiality of our players are our top priorities. To ensure the highest level of protection for our users, we utilize cutting-edge cryptography technology and partner with renowned software providers. This allows us to maintain the integrity of our platform and provide a seamless gaming experience. Our dedicated 24/7 customer support team is always available to assist you with any questions or concerns you may have. Whether you need help with registration, game-related issues, or simply have a question about our services, our team is here to help. By joining 1ace today, you'll be able to experience the ultimate thrill of online gaming from the comfort of your own home. Our platform is designed to provide a safe, fair, and enjoyable gaming environment, where you can focus on what matters most - having fun and competing with other players. So why wait? Sign up now and start playing with us!
Welcome to 1ace, your premier destination for thrilling online casino entertainment! At 1ace, we take pride in offering a cutting-edge gaming experience, packed with a wide range of resources and services designed to cater to both novice and experienced players. Our extensive library boasts hundreds of exciting games, including classic slots, table games like blackjack and roulette, live dealer options for an authentic casino feel, and immersive video poker. From the moment you step into our virtual casino, you'll be treated to a world of excitement and possibility. Our games are designed to provide hours of entertainment, with something for everyone to enjoy. Whether you're a seasoned pro or just starting out, our user-friendly interface and intuitive navigation make it easy to find your favorite games and start playing in no time. But it's not just about the games - it's about the experience. At 1ace, we're committed to providing a safe and secure gaming environment, with state-of-the-art encryption and fair play guarantees to ensure your transactions and gameplay are always protected. Our dedicated customer support team is also available 24/7 to answer any questions or concerns you may have, so you can focus on what matters most - having fun and winning big!