1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2854289595
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification through a one-time password (OTP) will then securely authenticate you. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, click "send OTP" again to wait for a proper response. If you still don't receive the OTP, contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details via email to our customer support team. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow seamless login and gameplay. After updating, you can continue playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, the withdrawal is only applicable to the money earned from gaming and not the bonus amount collected. You can't withdraw the bonus money, only the gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI, and bank details. This will help facilitate a smoother onboarding process. Completing these steps is a necessary requirement for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time ranging from 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay can be an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned during gameplay using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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