1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1781556105
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your number. This secure method eliminates the need for a password or email login. You can easily access the app using your mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To start, ensure you have a strong internet connection. Wait for a stable signal, then click "send OTP" and wait for the time to pass. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
You will need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app, which should resolve any login issues. After updating, you can log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, with bonus funds unable to be withdrawn. This means users can only withdraw money that they have earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and uploaded all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it's an occasional issue within the app's otherwise efficient workflow.
Q4: Why is the bonus balance not being withdrawn?
Any winnings earned using the bonus can only be used for gaming purposes and cannot be withdrawn. You can withdraw any funds earned from playing games with the bonus amount, but not the bonus itself. The bonus funds are non-withdrawable and can only be used to participate in gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
What sets 1ace apart is our unwavering commitment to providing an unparalleled gaming experience through perfect software, fair play, and exceptional customer support. Our platform offers a seamless and secure way for players to deposit and withdraw funds using a variety of methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. This ensures that players can get in and out of the game quickly and easily, without any hassle or delay. Our commitment to speed and efficiency is evident in our fast processing times, allowing players to access their winnings as soon as possible. We understand the importance of timely payouts and strive to deliver them promptly, so players can focus on what matters most – enjoying the game and having a great time. With 1ace, players can rest assured that they are in good hands, with a platform that prioritizes their needs and provides a world-class gaming experience.
Our commitment to providing a seamless gaming experience is unparalleled. To achieve this, we have made depositing and withdrawing funds effortless. Our platform supports a wide range of payment methods, including credit cards, e-wallets, and cryptocurrency options, ensuring quick and secure transactions. This flexibility allows players to focus on what matters most - their gaming experience. In addition to our extensive library of games, 1ace provides 24/7 customer support, personalized bonuses, and exclusive promotions to enhance your gaming journey. Our dedicated team is always available to address any questions or concerns you may have, ensuring that your experience is nothing short of exceptional. At 1ace, we believe that every player deserves to be treated like royalty. That's why we strive to provide an unparalleled level of service and attention to detail. Our goal is to create an environment where players can focus on their passion for gaming, free from distractions and worries. With our state-of-the-art platform and dedicated support team, we aim to exceed your expectations and provide an unforgettable gaming experience. Join us at 1ace, where the excitement knows no bounds and every player is treated like a king.