1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6592140488
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To start the process, check your internet connection for a strong signal and wait for a stable connection. If you don't receive the OTP after clicking "send," wait for the allotted time before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. After updating, you should be able to log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawn funds can only be made from earnings from gaming activities, not from bonus collected. This means that bonus money is non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and bank details. This is a necessary step for the application process. Ensuring that all information is accurately saved is crucial for continued use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay may impact the overall processing time and user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This restriction applies to ensure bonus funds are used for gaming purposes only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If not, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
On 1ace, we prioritize convenience and security in all transactions. Our platform supports multiple deposit and withdrawal methods, ranging from credit/debit cards to electronic wallets such as PayPal and Skrill, as well as cryptocurrencies, ensuring fast and secure financial operations. Additionally, our dedicated customer support team is available 24/7 to assist you, guaranteeing a perfect gaming experience. With our user-friendly platform, you can easily manage your account, make deposits and withdrawals, and access a wide range of games and services without any hassle. We understand the importance of security and have implemented robust measures to protect your personal and financial information. Our platform is regularly audited and tested to ensure the highest level of security and integrity. Our customer support team is committed to providing you with prompt and effective assistance, whether you have a question, concern, or issue. We are available 24 hours a day, 7 days a week, and can be reached through various channels, including phone, email, and live chat. Our team is knowledgeable and experienced in resolving any issues you may encounter, and we strive to provide a personalized and professional service to each and every customer. At 1ace, we are committed to providing a safe and enjoyable gaming experience for all our customers. We believe that security, convenience, and customer support are essential components of a successful online gaming platform, and we are dedicated to delivering the best possible experience to our players.
Our dedicated customer support team is available 24/7, 7 days a week, to assist with any questions or issues you may encounter. Whether you're a seasoned player or just starting out, our team is committed to providing you with a seamless and enjoyable experience. At 1ace, we pride ourselves on offering a unique and exciting gaming experience that's unlike anywhere else. With a vast array of games to choose from, each one is a thrilling adventure waiting to unfold. Every player is valued and respected, and we strive to create a sense of community and camaraderie among our members. Join us today and discover why 1ace is the top choice for online casino games. Our platform is designed to provide a hassle-free and engaging experience, with a user-friendly interface and a wide range of payment options to suit your needs. Whether you're looking for slots, table games, or something new and innovative, we have something for everyone. At 1ace, we're committed to providing a fair and transparent gaming environment, with a commitment to responsible gaming practices. Our team is dedicated to ensuring that every player has a positive and enjoyable experience, and we're always here to help if you have any questions or concerns. So why wait? Join the 1ace community today and start exploring the thrill and excitement of our online casino games. With our 24/7 customer support and commitment to player satisfaction, you can be sure that you're in good hands.