1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 5732456079
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login, making it easier to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a few moments and then click on the "send OTP" button, allowing sufficient time for the OTP to arrive. If you still don't receive the OTP, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to customer support via email to transfer your account. This will assist in shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any issues. Once installed, you can easily play the updated version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only access the funds you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow users to complete the process in a relatively short time, ranging from 30 minutes to 3 hours. However, payment processing may be delayed in some cases, potentially extending the wait time to up to 24 hours. This delay can occur intermittently, affecting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone but you. You are free to withdraw any money earned from playing games using the bonus amount. This means you can keep what you win, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see why your withdrawal request is failing. If the money is not transferred to your wallet account within 24 hours, you can reach out to their care centre for assistance.
At 1ace, we're dedicated to providing a responsible gaming experience and exceptional customer service. Our commitment to excellence is reflected in our comprehensive support system, available 24 hours a day, 7 days a week. Our generous bonuses and regular promotions are designed to enhance your gaming experience and make each visit unforgettable. Whether you're a seasoned pro or just starting out, we strive to create a memorable journey for every player. Our team is always working to improve and expand our offerings, ensuring that your experience is both exciting and rewarding. Join us at 1ace today and embark on an thrilling adventure of luck and strategy. With our wide range of games, generous rewards, and exceptional customer service, you'll feel right at home. So why wait? Come and discover the excitement for yourself!
Join 1ace today and embark on a world of entertainment, great victories, and unparalleled customer support! Your adventure begins now! Experience the thrill of excitement and the rush of adrenaline as you dive into a realm of endless possibilities. With 1ace, you'll have access to a vast array of entertainment options, from thrilling games to electrifying events, all designed to ignite your passions and fuel your sense of adventure. But it's not just about the fun and games - with 1ace, you'll also be part of a vibrant community of like-minded individuals who share your enthusiasm and dedication. Our customer support team is always ready to lend a helping hand, providing top-notch assistance whenever you need it. So what are you waiting for? Join the 1ace community today and discover a world of limitless possibilities!