1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3185494707
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal and wait for it to stabilize before proceeding. After verifying your connection, click on "send OTP" and wait for the specified time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve any issues and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus rewards. This means users can access their winnings from gaming activities but not bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and saved within the app. This includes linking your Aadhaar card, UPI account, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This discrepancy can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for in-game purposes and cannot be withdrawn. Any winnings earned with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If not, your funds should be added to your wallet account within 24 hours. If you still encounter issues, contact their customer care centre for assistance.
Our platform is designed for seamless navigation and user-friendly interactions, ensuring that both new and experienced players can dive into the action with ease. The intuitive design and streamlined interface make it effortless to find what you're looking for and start playing quickly. We offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring secure and fast transactions. Whether you're using a debit card, a digital wallet like PayPal, or a cryptocurrency like Bitcoin, we have a payment option that suits your needs. Our customer support team is available 24 hours a day, 7 days a week, and is dedicated to helping you with any questions or issues you may have. Whether you're experiencing technical difficulties or need help with a particular game, our team is always here to assist you. We understand that sometimes things don't go as planned, and that's why we're committed to providing you with a seamless and stress-free experience.
Our cutting-edge security measures ensure that your personal and financial information is always safeguarded, providing you with complete peace of mind. Additionally, our dedicated 24/7 customer support team is always available to assist you with any questions or concerns you may have, ensuring that you receive prompt and effective assistance whenever you need it. As a valued member of our community, you'll have access to a world-class online gaming experience from the comfort of your own home. With our state-of-the-art technology and robust infrastructure, you can enjoy seamless gameplay, fast loading times, and a wide range of exciting games to choose from. Our team is constantly working to improve and expand our offerings, so you can always expect new and exciting content to be added to our platform. By joining 1ace today, you'll be able to experience the thrill of online gaming with like-minded individuals from around the world. Our community is built on a foundation of mutual respect, sportsmanship, and a passion for gaming, providing a welcoming and inclusive environment for players of all skill levels. Whether you're a seasoned pro or just starting out, we invite you to join our vibrant community and discover the excitement of online gaming for yourself.