1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2527623944
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate you without requiring a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. Click on send OTP and wait for a set time; if the OTP doesn't arrive, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, please email your correct KYC (Know Your Customer) details to our customer support system to assist with transferring your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once downloaded, you can access the app and enjoy its new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only available for the money earned from gaming activities, not for bonus amounts. You can withdraw the money you've earned through gaming once it meets the minimum withdrawal threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI, and storing your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
Using this app, the process from start to finish can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, payment delays may occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the usual swift process provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn, only the winnings earned from playing with the bonus can be withdrawn. This means you can't withdraw the bonus itself, but any profit made from it can be accessed. The bonus earnings are for gaming purposes only and cannot be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, rest assured that the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their care centre.
Our top priorities are your convenience and security. We provide support for a wide range of deposit and withdrawal methods, offering flexible options to meet your unique needs. From credit and debit cards to popular e-wallets and bank transfers, our transactions are quick, secure, and hassle-free. With multiple payment options available, you can choose the most convenient method for you, ensuring a seamless and stress-free experience.
1ace offers more than just games; we provide a comprehensive suite of resources designed to enhance your gaming journey. Immerse yourself in an authentic casino atmosphere from the comfort of your own home with our live dealer section, where you can interact with professional dealers in real-time. Our user-friendly mobile interface allows you to play your favorite games anywhere, at any time. Whether you're looking to experience the thrill of a live casino, or simply want to play on-the-go, we've got you covered. Our mobile app is optimized for seamless gameplay, ensuring that you can access your favorite games with ease. Additionally, our extensive library of games offers a wide range of options to suit every player's taste, from classic slots to table games and more. With 1ace, you can take your gaming experience to the next level and enjoy a unique and engaging experience.