1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 4868449832
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still experience issues sending the OTP, you can retry the process after clicking send. If you don't receive the OTP within the allotted time, you can seek assistance via the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and access the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other withdrawal limits in similar apps. Withdrawals are only allowed for earnings from gaming, and bonus money cannot be withdrawn. This distinction allows users to cash out their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This wait time may be longer than the overall processing time for the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, the funds will likely be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Join 1ace today and take advantage of our generous welcome bonuses, continuous promotions, and dedicated customer support team available 24/7. Whether you're an experienced player or a newcomer, 1ace is the ultimate online casino destination that guarantees fun, excitement, and endless opportunities to win big. As a member of our community, you'll have access to a wide range of games, including slots, table games, and live dealer options. Our games are designed to provide an immersive experience, with realistic graphics and engaging gameplay that will keep you entertained for hours on end. But it's not just about the games - our commitment to customer satisfaction is unparalleled. Our dedicated support team is always available to assist you with any questions or concerns you may have, providing prompt and helpful responses to ensure that your gaming experience is smooth and enjoyable. And to make things even more exciting, we offer a variety of promotions and bonuses to help you get started or boost your winnings. From welcome gifts to loyalty rewards, our promotions are designed to reward our players and keep them coming back for more. So why wait? Join 1ace today and discover a world of online gaming excitement. With our generous bonuses, continuous promotions, and dedicated support team, you'll be well on your way to a gaming experience like no other.
At 1ace, we prioritize the convenience and security of our players, offering a range of safe and protected deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. Our cutting-edge platform ensures seamless gameplay on both mobile and desktop devices, allowing you to enjoy your favorite games at any time and from any location. We also provide generous bonuses, a robust rewards program, and 24/7 customer support, dedicated to delivering a top-notch gaming experience. Whether you're a seasoned player or just starting out, our team is committed to providing you with an unforgettable experience. Join us today and discover the thrill that awaits at 1ace, where every spin and bet holds the promise of big wins and endless fun. With our commitment to safety, security, and entertainment, you can be sure that you're in good hands. So why wait? Sign up now and get ready to experience the ultimate in online gaming!