1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9746955221
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If the signal is stable, click to send for the OTP and wait for it to arrive. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can access the app and enjoy its features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are restricted to earnings from gaming activities and do not include bonus payments. Users can only withdraw money earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhar card, UPI information, and bank details. This will help ensure a smooth onboarding process. Filling out these essential details is a necessary step to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, depending on the task. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen despite the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve withdrawal issues, check your transaction history in the settings section. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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