1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3310145169
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This process eliminates the need for a password or email login. Once verified, you can easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, first check that your internet connection is stable and strong. If you still encounter issues, wait for the send OTP confirmation and if that doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue quickly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once installed, you can access the app's new features and gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for money earned through gaming activities, not bonuses. The earned gaming funds can be withdrawn, but bonus amounts cannot be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, delays may occur, particularly with payments, which can take up to 24 hours to process. This delay can extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. It can be withdrawn as real money after it has been earned through gameplay. Any winnings made with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates. If your withdrawal request still fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
Our unwavering commitment to user convenience ensures a seamless and secure experience. We offer a range of safe deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. Our priority is to facilitate quick transactions while implementing robust security measures to guarantee your peace of mind. As a member of the 1ace community, you will enjoy a variety of generous promotions, loyalty rewards, and dedicated customer support available 24/7, 365 days a year. Our dedicated team is dedicated to enhancing your gaming experience, providing assistance at any time to address any questions or concerns you may have.
In addition to our impressive game offerings, we take immense pride in providing exceptional customer service. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter. Whether you need help with a particular game, require technical assistance, or simply want to know more about our latest promotions, our team is always ready to lend a helping hand. What sets us apart is our commitment to providing a personalized and attentive experience for each and every customer. Our support team is comprised of gaming enthusiasts who are passionate about delivering the best possible service. They are knowledgeable, friendly, and always willing to go the extra mile to ensure your satisfaction. By joining our community, you'll not only gain access to a vast library of games, but also become part of a vibrant and welcoming community of fellow gamers. Our forums are filled with enthusiastic players who share tips, strategies, and experiences, creating a collaborative and supportive environment that fosters growth and improvement. As a member of our community, you'll also be eligible for exclusive bonuses, promotions, and rewards that will elevate your gaming experience to new heights. From special discounts to exclusive tournaments, we're constantly innovating and creating new ways to reward our loyal customers. So why wait? Join 1ace today and take your gaming journey to new levels with our fantastic bonuses, promotions, and community of fellow gamers.