1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3582608170
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive an OTP after clicking send, you may need to wait for the specified time or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any issues and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. The app does not allow withdrawal of bonus money.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank details. This is a requirement for the app. By doing so, you will ensure a seamless experience with the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, not for withdrawals. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, the funds will be added to your wallet within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
Our user-friendly interface ensures a seamless navigation, allowing you to dive straight into the action. We prioritize the safety and reliability of our players, offering multiple secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Additionally, our 24/7 customer support is always available to address any questions or issues that may arise, ensuring that your gaming experience is both peaceful and enjoyable.
At 1ace, security and convenience are our top priorities. To ensure a seamless and worry-free experience, we offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This diverse selection ensures that transactions are not only fast but also secure, allowing you to focus on your gaming experience without concerns about the integrity of your personal and financial information. Our robust encryption technology provides an additional layer of protection, safeguarding your sensitive data from unauthorized access. With our advanced security measures in place, you can rest assured that your personal and financial information is completely secure, giving you peace of mind while you play. Whether you're depositing funds, withdrawing winnings, or simply accessing your account, you can trust that your data is being handled with the utmost care and protection.