1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9996296017
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will trigger an OTP verification process that you'll need to complete to gain access. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is available. Click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within the designated time, contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If it's changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can proceed to play the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can redeem your winnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within this app, which includes saving your Aadhar card information, UPI (Unified Payments Interface) details, and all relevant bank account information. This is a mandatory step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate the process, reducing the time from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing adds to the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check your transaction status, go to your account settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.
When it comes to managing your funds, 1ace ensures secure and hassle-free transactions through various deposit and withdrawal methods. This includes credit cards, electronic wallets, bank transfers, and cryptocurrencies. With a range of options available, you can easily fund your account and access your winnings with ease. But what really sets us apart is our dedicated customer support team, which is available 24 hours a day, 7 days a week. Our team is always ready to assist you with any questions or concerns you may have, providing a seamless and stress-free gaming experience. Whether you're a beginner or a seasoned player, our support team is here to help you every step of the way. From depositing funds to withdrawing winnings, every aspect of the gaming process is designed to be easy and convenient. With 1ace, you can rest assured that your transactions are secure and your experience is enjoyable. So why wait? Sign up today and start enjoying the thrill of online gaming with confidence.
At 1ace, we pride ourselves on our impressive library of games and reliable payment systems, but it's not just about the products - it's about the service we provide. Our dedicated customer support team is available 24/7, 365 days a year, to address any questions or concerns you may have, ensuring that your gaming experience is always smooth and enjoyable. But that's not all. We also offer exciting promotions, loyalty programs, and bonuses designed to maximize your potential winnings and keep the fun going. From welcome bonuses to daily deals, we have a range of incentives to reward your loyalty and keep you coming back for more. What sets us apart is our commitment to providing a hassle-free and enjoyable experience for all our players. Our team is constantly working to improve and expand our services, ensuring that you have the best possible experience at our online casino. Whether you're a seasoned player or just starting out, we're dedicated to making your time with us as enjoyable and rewarding as possible. So why choose 1ace as your go-to online casino? The answer is simple: we offer a unique combination of great games, reliable payment systems, and exceptional customer support. Join us today and discover why thousands of players have made us their preferred online casino destination. With our 24/7 support and exciting promotions, you can rest assured that your gaming experience will be nothing short of exceptional.