1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 3353642846
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. Once verified, you won't need a password or email, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first ensure your internet connection is stable and strong. If you don't receive an OTP after clicking send, try waiting for the allotted time or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should provide you with a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and bonus funds cannot be withdrawn. This means users can access a portion of their earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, saving your UPI information, and inputting your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transactions to be processed. This delay is a potential drawback to using the app for transactions.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned within your gaming platform and cannot withdraw it. The funds you earn while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
At 1ace, we are committed to providing exceptional customer service 24 hours a day, 7 days a week. Our generous bonus offers and loyalty programs are designed to make your gaming experience not only entertaining, but also rewarding. Whether you're a seasoned player or just starting out in the world of online casinos, you'll find endless entertainment and opportunities to win big at 1ace. Our platform is designed to cater to players of all levels, offering a wide range of games and features that ensure a thrilling experience. From classic slots to innovative table games, we have something for everyone. And with our state-of-the-art technology and secure payment systems, you can play with confidence and peace of mind. But what really sets us apart is our commitment to our players. We believe that every player deserves a unique and personalized experience, which is why we offer tailored promotions and rewards that are tailored to your preferences. Our dedicated customer support team is always available to assist you with any questions or concerns, ensuring that you feel valued and supported every step of the way. So why wait? Join us today and discover a world where fortune favors the bold. With 1ace, you'll find a gaming experience that's both exciting and rewarding, with opportunities to win big and make unforgettable memories.
In addition to its commitment to responsible gaming, 1ace provides a range of tools and resources to help you play responsibly. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may encounter. From helping you set limits on your gameplay to providing guidance on how to stay within your means, we're here to support your gaming experience. Our team is comprised of experts who are passionate about ensuring that your time with us is enjoyable, safe, and rewarding. By joining us today, you'll not only have access to our exceptional service, but also the opportunity to experience the thrill of our games, the excitement of our promotions, and the satisfaction of knowing that you're playing with a trusted and reputable online casino.