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1ace

1ace

Contains ads · In-app purchases

4.4★ • 4M+ Download • 46.4M reviews • Rated for 3+

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1ace App support

Contact
+91 4643838086

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This makes it easy and convenient to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and then wait for the OTP to be sent. If the OTP doesn't arrive within the time limit, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support system via email for assistance with account transfer. This will aid in shifting your account to the new phone number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are restricted to earned gaming money, with bonus collected funds not being eligible for withdrawal. This allows users to access their earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit all your Know Your Customer (KYC) details through this app, which includes saving your Aadhar card, UPI, and bank details. This information is required for verification and onboarding purposes. Please ensure that all necessary details are accurately filled and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing can occasionally be delayed, requiring users to wait up to 24 hours. This delay in payment processing is an exception to the app's otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone else. It can be withdrawn as cash once the bonus amount has been used to earn money from playing games.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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Ratings and reviews

★★★★
3 hours ago

We recognize the significance of continuous transactions, which is why we provide a range of convenient deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. In addition to these options, we also ensure that our systems and protocols are designed to provide a high level of security and protection for your financial information. This means that your personal and financial data is safeguarded at all times, using a combination of advanced encryption, secure servers, and strict access controls.

4,38 people found this helpful • YesNo

★★★★
18 hours ago

To enhance your gaming experience, 1ace offers a user-friendly interface, effortless navigation, and cutting-edge security measures to safeguard your personal information. Our platform provides a range of convenient deposit and withdrawal methods, including credit and debit cards, electronic wallets, and bank transfers, ensuring that transactions are swift and hassle-free. With our advanced security protocols, you can rest assured that your sensitive data is protected from unauthorized access. Our team is dedicated to providing a seamless and enjoyable experience, and we prioritize your safety and satisfaction above all else. In addition to our robust security measures, we also offer a variety of deposit and withdrawal options to accommodate your needs. Whether you prefer the convenience of online banking, the speed of credit card transactions, or the flexibility of electronic wallets, we have you covered. Our team is committed to providing exceptional customer service, and we are always available to assist you with any questions or concerns you may have. With 1ace, you can focus on what matters most - enjoying your favorite games and having a great time.

4,38 people found this helpful • YesNo