1ace

1ace App support

Contact
+91 7496525316

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you, and you will be logged in instantly. This convenient method eliminates the need for a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To complete this process, first, check your internet connection for a strong signal. If the signal is stable, click on the "send OTP" button and wait for the verification code to arrive. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with the same active number. If your number has changed, send your correct KYC details to customer support via email to facilitate a smooth account transfer. This will help update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can easily access the app and enjoy its new features.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is relatively higher compared to other apps. Withdrawals are only allowed for the money earned from gaming, not for bonuses or other types of rewards. This means users can access their earned gaming revenue, but not other incentives or promotions.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may extend the overall completion time beyond the initial 3-hour estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used within the gaming platform and cannot be withdrawn. Any money earned while playing games with the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, only the earnings from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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