1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3740808039
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This process replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still unable to receive the OTP, wait for the allotted time and then try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, please share your updated KYC details with our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts collected. This means users can only cash out the money they've earned from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This variance in processing time is a potential consideration for users of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw winnings earned from playing games using the bonus funds. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
At our online gaming platform, our commitment to player satisfaction extends far beyond the game itself. We understand the importance of a seamless and enjoyable experience, which is why we offer 24/7 customer support to address any questions or concerns you may have. Our dedicated team is available at all times to provide assistance and ensure that you can focus on what matters most - having fun and winning big. But that's not all. We also prioritize your security above all else. Our advanced encryption technology ensures that your personal and financial information is always protected and safeguarded. You can rest assured that your transactions are secure and private, giving you complete peace of mind as you enjoy our games. Join 1ace today and embark on an unparalleled gaming adventure, complete with lucrative bonuses and the thrill of hitting those big wins. Our platform is designed to provide you with an unforgettable experience, and we're confident that you'll love every minute of it. So what are you waiting for? Sign up now and start playing!
Our friendly platform ensures seamless navigation across all devices, allowing you to enjoy high-quality games at any time and from any location. Security and convenience are top priorities at 1ace, which is why we offer a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. All transactions are fast, secure, and direct, ensuring that your focus remains on the gaming experience. With our platform, you can effortlessly navigate through our extensive library of games, knowing that your deposits and withdrawals are processed quickly and efficiently. Whether you're playing on your desktop, laptop, tablet, or mobile device, our user-friendly interface ensures a smooth and enjoyable experience.