1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2664068734
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your phone to complete the login process. This convenient method allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait, or try contacting the app's support system through live chat if the issue persists.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will assist in smoothly shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device and then download the latest version. After updating, you should be able to log in and play without any issues. This will ensure you have the latest features and a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus funds, only the money earned from gaming activities. Withdrawn funds are based on the earnings from gaming, excluding any bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This ensures a secure and seamless experience. All required information must be accurately uploaded to proceed further.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, occasional payment delays can occur, requiring users to wait for up to 24 hours for their transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn as cash. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is pending, rest assured that the funds will be added to your wallet account within 24 hours. If there's still an issue, you can reach out to their care centre for assistance.
At 1ace, we prioritize security and convenience, providing a range of safe deposit and withdrawal methods. Our options include credit and debit cards, electronic wallets like PayPal and Skrill, bank transfers, and even cryptocurrency. We understand the importance of maintaining the confidentiality and integrity of your personal and financial information, which is why we employ robust cryptography technologies to safeguard your transactions and data.
Our platform is designed to be user-friendly and optimized for both desktop and mobile devices, ensuring a seamless gaming experience wherever you are. We offer a wide range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, to cater to the diverse needs of our players. This allows you to easily manage your account and focus on your gaming experience. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues you may have. This means you can always get help when you need it, without interrupting your gaming session. Our support team is committed to providing a responsive and helpful service, ensuring that you can enjoy a stress-free and enjoyable gaming experience. Our platform is designed to provide a safe and secure environment for all our players. We use the latest security technologies to protect your personal and financial information, giving you peace of mind as you play. With our platform, you can trust that your gaming experience will be protected and secure, allowing you to focus on what matters most - having fun and enjoying the game.