1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7230669828
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This process replaces the need for a password or email login. Once verified, you can easily access the app using this method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again after waiting, or alternatively, contact the app's support system through live chat for assistance. If issues persist, the support team will help you resolve the problem.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you can easily access and enjoy the app's features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, and bonus amounts cannot be withdrawn. This restriction allows users to redeem their gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app. This includes linking your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, delays in payments can occur, requiring users to wait up to 24 hours. This added wait time is an exception to the typically efficient process provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn by others. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If withdrawals are failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, we recognize the significance of secure and efficient transactions, which is why we provide a diverse range of deposit and withdrawal methods. Our options cater to a variety of preferences, including credit/debit cards, electronic wallets, and cryptocurrencies. This ensures a seamless banking experience, allowing you to focus on enjoying your gaming experience without worrying about the logistics of transferring funds. Our cutting-edge security measures safeguard your personal and financial information, providing an added layer of protection against potential threats. This enables you to have complete peace of mind, knowing that your data is secure and your transactions are processed accurately and efficiently. By offering a range of deposit and withdrawal options, we make it easy for you to manage your finances and access your funds whenever you need to. Whether you're depositing money from your credit card or withdrawing your winnings in cryptocurrency, our system is designed to be user-friendly and convenient. At 1ace, we are committed to providing a safe and secure online environment, where you can focus on what matters most - enjoying your gaming experience. Our team is dedicated to ensuring that our platform is always up-to-date and compliant with the latest security standards, giving you the confidence to play and transact with ease.
1ace is committed to providing users with a seamless and exceptional gaming experience. To achieve this, we offer a wide range of convenient deposit and withdrawal methods, catering to a variety of preferences. From traditional credit cards to modern e-wallets and cryptocurrency options, we ensure that our transactions are both fast and secure. This enables our players to focus on their gaming experience without worrying about the logistics of their financial transactions. Our dedicated customer support team is available 24 hours a day, 7 days a week, providing assistance with any questions or issues that may arise. This commitment to excellence and player satisfaction is reflected in our support team's prompt response times and expert knowledge, ensuring that our players receive the help they need to resolve any problems and get back to enjoying their gaming experience.