1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1624059134
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after waiting, try clicking "send OTP" again or reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support system through email to initiate the account transfer. This will help complete the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device and then download the latest version. Once installed, you should be able to log in and enjoy playing the updated app without any problems. This should fix any issues you were experiencing and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds are not withdrawable. This restriction applies to the earnings made through gaming activities within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means you can use your bonus earnings within the game, but only withdrawals from games played with the bonus are allowed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, the money should be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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