1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9349069323
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first check your internet connection for a strong signal. Wait for the signal to be stable before proceeding, then click on "send OTP". If you don't receive the OTP after a reasonable time, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If you've changed numbers, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will assist in updating your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once updated, you can continue playing without any further trouble.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawal is only possible for earnings from gaming, not bonus rewards. This means that any bonus money collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app, including your Aadhaar card, UPI information, and bank details. This information is required for successful registration and further use of the app. Please save all necessary details in the app to complete the KYC process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be completed. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If the funds don't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
We take pride in our user-friendly platform, ensuring a seamless navigation experience whether you're playing on a desktop or mobile device. Our secure payment methods are tailored to cater to players worldwide, accepting major credit cards, e-wallets, bank transfers, and cryptocurrencies. All transactions are safeguarded by the latest encryption technologies, providing an added layer of protection. In addition to our robust payment options, we also offer attractive bonuses, loyalty programs, and promotions designed to enhance your gaming journey and maximize your winnings. With us, you can expect a premium gaming experience that combines ease of use, security, and excitement.
Our commitment to customer satisfaction is clearly demonstrated through our 24/7 customer support, always ready to assist you with any questions or concerns you may have. Join 1ace today, where every spin, roll, and negotiation brings you closer to thrilling victories and unforgettable moments.