1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1545350223
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Verify the OTP to log in securely, eliminating the need for a password or email. This easy two-step process provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To initiate this process, ensure a strong internet connection is available and wait for a stable signal. If the OTP is not received after a certain time, you can try sending it again by clicking "send OTP." If you still encounter issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to complete the account transfer process. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing again without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming,excluding bonus amounts. This means users can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for settlement. This delay is a rare exception, but it can impact the overall timing of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
1ace is the ultimate online gaming platform, catering to the diverse needs of enthusiasts worldwide. Our mission is to provide an unparalleled online gaming experience that seamlessly blends excitement, security, and an unparalleled range of gaming options. At 1ace, we take pride in our cutting-edge technology, which allows us to offer an extensive selection of games that cater to every taste and preference. From classic table games to the latest video slots and live dealer experiences, our platform boasts an astonishing array of options. Blackjack and roulette, two timeless favorites, are readily available alongside a plethora of other table games. Meanwhile, our video slots section is constantly updated with the latest releases, offering a diverse range of themes, features, and gameplay mechanics. But that's not all - our live dealer games take the online gaming experience to the next level. With real dealers, real tables, and real action, our live dealer games offer an immersive and authentic experience that simulates the thrill of playing in a physical casino. Whether you're a seasoned pro or a newcomer to the world of online gaming, our user-friendly interface ensures seamless navigation, allowing you to focus on what matters most - having fun and winning big.
We pride ourselves on offering secure and flexible deposit and withdrawal methods, ensuring that your transactions are smooth and hassle-free. You have a range of reliable options to choose from, including credit/debit cards, digital wallets, bank transfers, and cryptocurrencies. Our user-friendly interface and responsive customer support team are available 24/7, providing assistance whenever you need it, so you can focus on your gaming experience without any interruptions. At 1ace, we understand the importance of a seamless and enjoyable gaming journey. That's why we're committed to providing a platform that's easy to use, with a wide variety of games to choose from, generous rewards, and exciting promotions waiting for you around every corner. Whether you're a seasoned gamer or just starting out, we invite you to join our community and experience the thrill of top-notch gaming with us.