1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7417547338
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. No password or email is required, making the login process easy and quick.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection for a strong signal. If you still encounter problems, click on 'send OTP' and wait before reaching out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If it's changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and activate your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can start playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amounts collected. This means you can only withdraw the money actually won from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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Our dedicated customer support team is always available, 24 hours a day, 7 days a week, to assist with any questions or concerns you may have while playing our online casino games. Whether you're experiencing technical issues or need help understanding the rules of a game, our team is here to provide prompt and helpful support. In addition to our exceptional customer service, we also offer attractive promotions and bonuses to enhance your gaming experience. From deposit matches to free spins and cashback rewards, we're committed to providing you with extra value and incentives to take your online casino adventure to the next level. Join 1ace today and discover a world of excitement and entertainment at our online casino. With a wide range of games, including slots, table games, and live dealer options, you'll find something to suit your taste and style. And with our reliable and secure payment options, you can play with confidence, knowing that your transactions are protected.